In today’s fast-paced and ever-evolving business landscape, sustainability has emerged as a critical factor in marketing success. Gone are the days when merely offering competitive prices and high-quality products was enough to win customer’s hearts. As society becomes increasingly passionate about climate change and other pressing social issues, consumers now seek out businesses that align…
In today’s world, sustainability is no longer an option; it’s a necessity. The construction industry, which has traditionally been associated with resource-intensive practices and environmental impact, is now at the forefront of efforts to build a sustainable future. In this blog post, we will explore the concept of construction sustainability, its importance, and how it…
In an era controlled by the rise of artificial intelligence, concerns about its potential to replace human input in the workplace have become increasingly common. While AI (Artificial Intelligence) offers the promise of efficiency and automation, it’s crucial to recognise its limitations, especially when it comes to the importance of human talent, emotional intelligence, and…
The question is on everybody’s mind “How to profit from CX?” Profit from CX: Calculating the ROI of Customer Experience In the competitive business world, calculating the return on investment (ROI) is crucial for success. This is especially true when it comes to CX, which refers to customer experience. To profit from CX if…
Imagine you’re a tech enthusiast looking for a new smartphone. You visit an area with a chain of electronic stores, but that one store catches your eye. There’s a captivating sign by the door that reads, ‘The Perfect Gadget for All Your Tech Needs’. That’s an example of a buyer persona right there. The store…
For B2B marketers, making the rapid shift to digital required a total reset of strategy and tactics over the past few years. Now, as we’re under pressure to get more results with less resources, it’s time to assess whether your digital marketing, (and your teams that manage them), are ready for scale. As an agency…
You may be thinking of a new angle to take this year, and that’s why we will be looking at how SEO and social media could help your campaigns. Both SEO and social media play important roles in digital marketing strategies, each offering unique benefits. Search Engine Optimisation SEO is about achieving high rankings…
International Women’s Day (IWD) is one of our most steadfast celebrations of the year, not only does it showcase the tremendous change women are making across the globe, but it is also an opportunity to recognise and reward the continued growth that businesses are making across diversity and inclusion. Gender equality The figure stands…
Companies across the UK seemingly failed to prepare for the sudden increase in customer calls in the final two quarters of 2022. This is thought to have been brought on by the global economic crisis. Statistically 46% of consumers have been disappointed with calls to a brand over the last 6 months, and this can…
The tougher times of 2022 have created more resilience in e-commerce; businesses have become more agile to remain competitive and this can be seen in 2023. Years ago, only 17.8% of sales were made from online purchases. That number is expected to grow and reach 20.8% in 2023, that’s a 2 percentage point increase in…