‘National Customer Service Week’, is now underway as the UK celebrates raising awareness of the importance of good customer service with promotions continuing throughout this week. The NCSW (National Customer Service Week) provides businesses with the opportunity to show their dedication to customer service. Customer Service is more important now than ever, during the current…
DetailsAccording to the latest survey done by CIPS – the Chartered Institute of Purchasing and Supply the UK service sector is now expanding. The survey shows that the increase is growing at the fastest rate for two years, rising to 55.3 in September from 54.1 in August. It is the fifth month in succession that…
DetailsOne of the largest issues for small businesses at the moment is cash flow and late payments, and with the current situation with the postal strikes, this problem appears to be getting worse.Recent statistics show that the economy is slowly progressing and the strikes are giving business owners more cause for concern yet again. The…
DetailsOctober 1st sees a dramatic change to the Health and Safety laws for small businesses regarding first aid training at work. This change is to aid businesses in saving millions of pounds and is the first major change since 1982 when first introduced. The new guidelines show the mandatory four day course has now been…
DetailsAlthough it may sound like something from a science fiction film, ‘high-frequency trading’ is an important part of the stock market. The price of virtually everything — from stocks to bonds to the food on your plate — is now influenced by high-frequency trading What this means for businesses is the effect it could have…
DetailsNew Business Magazine announced online this week that 50% of employed workers are afraid to call in work sick. According to a recent survey conducted by Simplyhealth, with the main fear is of loosing their jobs in the current economic climate, while vacancies of any kind are scarce at this time. The survey found that…
DetailsBrighter Branding….. The Brighter office was bustling this week when we revealed our exciting new branding across all our marketing campaigns.. The fabulous new website has now been finished ‘took long enough’, I hear you say!! – Indeed, but as the famous saying goes ‘Good things come to those who wait…’ So we waited, and…
DetailsTwitter (Social and Business Networking site) has confirmed that its gained a significant amount of funding from investment firms. “It was important to us that we find investment partners who share our vision for building a company of enduring value” wrote Co-founder Evan Williams in a recent blog post. The site, is built on the…
DetailsFREE TRAINING AVAILABLE 2/3 intensive Marketing, Sales & Development courses run across the East Midlands area for local businesses (specialising with companies who have 5-100 employees) All training is customised to your needs, so although a structured course, the content will be tailored to suit the needs addressed in our initial meetings and assessments The…
DetailsThis is a question I am asked on a regular basis from small marketing and sales professionals. We are a member of the ‘ISMM which is the Institute for Sales & Marketing Management’ of experienced professionals. The ISMM is specifically for this industry and has been recognised for its work and development worldwide, for more…
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