International Women's Day

Celebrate Women: International Women’s Day

International Women’s Day (IWD) is one of our most steadfast celebrations of the year, not only does it showcase the tremendous change women are making across the globe, but it is also an opportunity to recognise and reward the continued growth that businesses are making across diversity and inclusion.   Gender equality The figure stands…

brand

How negative CX can diminish brand loyalty?

Companies across the UK seemingly failed to prepare for the sudden increase in customer calls in the final two quarters of 2022. This is thought to have been brought on by the global economic crisis. Statistically 46% of consumers have been disappointed with calls to a brand over the last 6 months, and this can…

e-commerce

E-commerce trends in 2023

The tougher times of 2022 have created more resilience in e-commerce; businesses have become more agile to remain competitive and this can be seen in 2023. Years ago, only 17.8% of sales were made from online purchases. That number is expected to grow and reach 20.8% in 2023, that’s a 2 percentage point increase in…

pr campaign

Secrets to a successful PR campaign

News rooms are shrinking while the number of new start-ups looking for media attention continues to grow. Knowing how to cut through the noise during your PR campaign can make a huge difference in results. In modern journalism interaction is key, articles which can spread on social platforms is worth more in this digital-first era.…

online marketing agency

Online Marketing Agency vs Full Time Employee

Online marketing agency vs full time employee If you have thousands of pounds in your budget for business development this year, you need marketing ROI. You’re faced with a choice – outsource that work to an online marketing agency, or hire a full-time specialised employee who can become an important part of your team and office?…

social media updates

Latest Social Media Updates

We continue to look at the latest social media updates across the different social platforms, and in this blog we look at some of the updates on Facebook and Instagram.   Facebook What’s the latest on Facebook? In January of this year, Facebook started the process of removing certain targeting options. Facebook said, “Starting January…

new pages

Introducing Facebook New Pages

Facebook pages are here to stay. Businesses should take advantage of all they have to offer by making the most out of the new layout experience.   What’s New . Redesigned layout that’s simpler and more intuitive making it easier to navigate between your personal profile and your public page. It is now more simple…